PORTFOLIO

We have a long and productive experience of implementing the following services:

• Project Software Product Documentation
• Distributed (Retail) Software End-User Documentation
• In-house documenting for the customer's IT Department
• Translation

Project Software Product Documentation

In this case our company is in charge for the whole process of start-to-finish technical writing. The most efficient way of creating the technical documentation is to join the development project team as early as possible. In this case, our experts can make their comments on the documenting process as well as on terminology, standards, and other key matters and help your development team create the complete and easy-of-use documentation set without having to re-document.

We are used to face a wide range of tasks during project documenting process-i.e., project descriptions, specifications, white papers, and case studies for the analytical/draft project stage, release notes, troubleshooting and support manuals, and other support notes through the agreed period of cooperation as well as end-user documentation itself.

Project implemented for a number of companies, including:

• Lucent Technologies
• AlfaLaval

Distributed Software End-User Documentation

For this kind of work, our writers show their high skills and flexibility in studying the ready-to-use system and meeting all your deadlines for the documentation release.

Our proficiency helps you to determine which exactly types of user or other documentation must be included in the purchase kit and create the most facilitating documents to significantly decrease your customer support center load.

Project implemented for a number of companies, including:

• Kaspersky Lab corporation, the major Russian anti-virus company
• Sberbank, the oldest and most important of Russian bank systems

In-house documenting for IT Departments

When properly documented, the development processes are significantly easier to be optimized and controlled. Every IT department has a lot of documenting involved, starting with the information tracking on the early phase of the project and to the communication of the development team.

Project implemented for a number of companies, including:

• RosTeleCom corporation, the major Russian telecommunication company
• TetraPak

Translation

The strong delusion on the point of technical translation is that of its mechanical and simple nature. Our expert translators don't get into this fallacy. We know that first of all, to translate the technical documentation properly one should know how to create the technical text anew.

Besides, we have strong experience with Translation memory systems and do everything to keep the text consistency.

Project implemented for a number of companies, including:

• Microsoft Corporation
• Lucent Technologies
• Hewlett-Packard
• Fujitsu Siemens Computers

Our company shares a productive cooperation experience with major companies of the following industries:

• IT
• Telecommunications
• Financial, insurance and banking
• Production

We develop all types of end-user technical documentation, as:

• Software manuals
• Hardware manuals
• Business Process Reviews
• Online Help Systems
• Information portals (e-publishing systems)